Privacy Policy

Panache DigiLife Limited

Effective Date: 16 October 2026
Last Updated: 16 October 2026

1. Introduction

Panache DigiLife Limited (“Panache DigiLife”, “Panache”, “we”, “our” or “us”) is committed to respecting your privacy and protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, submit an enquiry, apply for a career opportunity, request information about our products or services, or communicate with us through our website and other business channels.

Panache DigiLife operates in the technology and electronics sector, providing technology products, IT hardware, OEM (Original Equipment Manufacturing) and ODM (Original Design Manufacturing) capabilities, product development and related business solutions and services.

This Policy applies to website visitors, prospective and existing customers, business representatives, job applicants, suppliers, vendors, business partners and other individuals who interact with us.

We process personal information in accordance with applicable Indian laws and other legal requirements that may apply to our activities. Where consent is required, we will seek it through an appropriate mechanism.

2. Information We Collect

The information we collect depends on how you interact with Panache DigiLife.

2.1 Contact and Business Enquiries

When you contact us or submit a product or service enquiry, we may collect:

Name and contact details.
Business email address and telephone number.
Company or organisation name.
Job title or designation.
City, state and country.
Product interests and service requirements.
Project specifications, quotation requests and OEM/ODM requirements.
Messages, correspondence and other information you voluntarily provide.

We use this information to understand your requirements, respond to your enquiry and facilitate relevant business communications.

2.2 Careers and Recruitment

When you apply for a position or express interest in employment opportunities with Panache DigiLife, we may collect:

Name and contact information.
Resume or curriculum vitae.
Educational qualifications and professional experience.
Skills, certifications and employment history.
Information you provide in your application or correspondence.
Other recruitment-related information reasonably necessary to assess your application.

We use recruitment information to evaluate applications, communicate with candidates, coordinate interviews and manage recruitment processes.

Please do not submit sensitive personal information or documents that are not relevant to your application unless specifically requested through an appropriate channel.

2.3 Technical and Website Usage Information

When you visit our website, certain technical information may be collected automatically, depending on our website configuration and the tools we use. This may include:

IP address.
Browser type and version.
Device type and operating system.
Pages visited and time spent on the website.
Referring website or traffic source.
Date and time of access.
Website performance and diagnostic information.

We use this information to understand website usage, monitor performance, troubleshoot issues and improve the visitor experience.

2.4 Cookies and Analytics

Our website may use cookies and similar technologies to support essential website functions, understand visitor behaviour and analyse website traffic.

Analytics tools may collect information about page views, traffic sources, interactions and website performance. The exact information collected depends on the tools implemented and their configuration.

Where required by applicable law, we will provide appropriate notice and obtain consent before activating non-essential tracking technologies.

You may manage cookies through your browser settings and any cookie preference controls made available on our website. Disabling certain cookies may affect website functionality.

2.5 What This Website Collects

To keep this notice specific, the list below sets out what our website itself collects today:

Contact form (Contact page): first name, last name, email address, phone number, company or organisation, enquiry type and your message. Used to respond to your enquiry.
Panache Labs forms (careers and project enquiries): first name, last name, email address, phone number, company or organisation, area of expertise or interest, years of experience and your message. Used to respond to your enquiry or assess your application.
Spam protection: when you use a form, Google reCAPTCHA checks that the submission comes from a person. Google receives technical information such as your IP address, browser details and how you interact with the check box, and may set its own cookies for this purpose.
Server logs: our hosting server records technical information such as IP address, browser type, the page requested and the date and time, to keep the website secure and running.
Browser storage: the website remembers your chosen enquiry type for the current visit only, in your own browser. It is not sent to us.

At present, our website does not use analytics, advertising or tracking cookies. If we introduce them, we will update this Policy and ask for consent where required.

Fields marked as required on our forms are needed to respond to you. Other fields are optional.

3. How We Use Personal Information

We may use personal information for the following purposes:

Responding to enquiries: To answer questions, provide product information, respond to quotation requests and arrange business discussions or demonstrations.
Business development: To understand customer requirements, evaluate business opportunities and coordinate with relevant internal teams.
Products and services: To provide information about our technology products, OEM/ODM capabilities, solutions and related services.
Recruitment: To review job applications, assess candidates, coordinate interviews and manage hiring activities.
Customer and partner relationships: To communicate with customers, suppliers, vendors and business partners and support ongoing business activities.
Website analytics and improvement: To understand website traffic, improve navigation, assess content performance and maintain website functionality.
Marketing and communications: To communicate relevant product updates, company announcements, events, solutions and promotional information through permitted channels.
Security and compliance: To protect our website and systems, investigate suspected misuse, maintain appropriate records and meet legal or regulatory obligations.
Other specified purposes: To fulfil another purpose disclosed when information is collected, where permitted by applicable law.

We aim to collect and process personal information for specific, lawful purposes and to limit its use to what is reasonably necessary for those purposes.

We process personal information on a lawful basis applicable to the relevant activity and under the laws in force at the time of processing.

Where consent is required, we will provide appropriate information about the data being collected and its intended purpose and obtain consent through a suitable affirmative action.

Where processing is permitted on another lawful basis, we may process information to the extent authorised by applicable law. For example, when you voluntarily submit an enquiry or application through our website, we use the information you provide for the purpose of responding to that enquiry or assessing that application.

Where processing is based on consent, you may withdraw your consent at any time, and doing so will be as easy as giving it: write to info@panachedigilife.com or use the unsubscribe option in any promotional message, subject to applicable law. Withdrawal will not affect processing lawfully carried out before withdrawal.

The consequences of withdrawing consent may include our inability to continue a particular service, communication or activity that depends on that consent.

5. Marketing Communications

Panache DigiLife may communicate with customers, prospective customers, business contacts and other relevant recipients about its products, technology solutions, company announcements, events and services.

Depending on the nature of the communication and applicable permissions, channels may include:

Email.
WhatsApp.
SMS and other text messages.
Telephone calls.
Other business communication channels.

We will obtain consent where required and comply with applicable rules governing promotional communications.

You may opt out of promotional communications by using the unsubscribe facility provided, where available, or by contacting us at info@panachedigilife.com.

Where applicable, we will update our communication preferences following an opt-out request. We may continue to send necessary non-promotional communications relating to an existing enquiry, transaction, recruitment process or legal obligation.

Panache DigiLife does not sell personal information as a standalone commercial product.

We may share personal information with the following categories of recipients when necessary for a specified purpose and permitted by law.

6.1 Authorised Personnel

Relevant employees, departments and authorised representatives who require the information to respond to enquiries, assess applications, coordinate business activities or provide requested services.

6.2 Technology and Service Providers

Third-party service providers supporting our website hosting, analytics, information technology infrastructure, customer relationship management, email, communications, recruitment and cybersecurity operations.

The service providers currently used by our website are:

Google LLC – Google Forms and Google Sheets: stores the enquiries and applications submitted through our website forms.
Google LLC – Google reCAPTCHA: protects our forms from spam and automated abuse. Its use is subject to the Google Privacy Policy and Google Terms of Service.
Google LLC – Google Fonts, and Unsplash: supply the typefaces and images on the Panache Labs page. Your browser connects to their servers to load them, which shares your IP address and browser details with them.
Our website hosting provider: stores the website and its server logs.

6.3 Business Partners and Service Partners

Customers, suppliers, vendors, manufacturing partners or other business partners where sharing is necessary to fulfil a specific request, facilitate a business transaction or provide a requested service.

6.4 Professional Advisers and Auditors

Legal advisers, auditors, consultants and other professional service providers where disclosure is necessary for their authorised work or for compliance purposes.

6.5 Legal and Regulatory Authorities

Courts, government authorities, regulators, law enforcement agencies or other authorised parties where disclosure is required or permitted under applicable law.

6.6 Corporate Transactions

Information may be disclosed or transferred in connection with a merger, restructuring, acquisition, business transfer or similar corporate transaction, subject to applicable legal requirements.

We expect service providers handling personal information on our behalf to use it only for authorised purposes and to implement appropriate safeguards consistent with their obligations.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, maintain business relationships, complete recruitment activities, resolve disputes, meet applicable legal and regulatory requirements and protect our rights where permitted by law.

Retention periods may differ depending on the type of information and the purpose for which it is held.

For example:

Business enquiries: Information may be retained while an enquiry or business opportunity remains active and for an appropriate period thereafter.
Recruitment: Applicant information may be retained during the recruitment process and for an appropriate period thereafter, subject to applicable law and any relevant retention requirements.
Website analytics: Information may be retained according to the settings and retention periods of the analytics tools used.
Security and server logs: Logs relating to the processing of personal information may be retained for at least one year, or longer where required by law, to detect and investigate misuse.
Legal and business records: Information may be retained for the period required by applicable laws or legitimate recordkeeping obligations.

When personal information is no longer required, we will take appropriate steps to delete it, anonymise it or otherwise dispose of it securely, subject to applicable legal requirements.

8. Data Security

We take reasonable measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse or destruction.

Depending on the systems and information involved, these measures may include access controls, authentication mechanisms, system monitoring, security updates, internal procedures and contractual safeguards for service providers.

No method of electronic transmission or storage can be guaranteed to be completely secure. Although we take appropriate steps to protect information, we cannot guarantee absolute security against every possible threat.

Where required by applicable law, we will follow the prescribed procedures for addressing and reporting personal data breaches. If a breach affects your personal information, we will inform you without delay, in plain language, about what happened, its likely consequences, the steps we are taking and what you can do to protect yourself, and we will notify the Data Protection Board of India as required.

9. International Data Transfers

Panache DigiLife may engage service providers, use technology platforms or receive business enquiries involving individuals or organisations outside India.

As a result, personal information may be processed or accessed in jurisdictions outside India, depending on the services used and the relevant business arrangements. For example, information submitted through our website forms is stored with Google, which may process it on servers located outside India.

Where applicable, we will comply with Indian legal requirements governing international transfers and any other relevant data protection obligations.

We will take appropriate steps to ensure that personal information is handled in accordance with applicable law and relevant contractual safeguards.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services for information or convenience.

These third parties operate independently and may have their own privacy policies, terms and data-handling practices. Panache DigiLife does not control the independent privacy practices of third-party websites.

We encourage visitors to review the applicable privacy policies before sharing personal information with third parties.

11. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, including the right to:

Request a summary of the personal data we process about you, the processing activities involved and the identities of the parties we have shared it with.
Request correction, completion or updating of inaccurate or incomplete information.
Request erasure of personal information where legally applicable.
Withdraw consent where processing is based on consent.
Nominate another individual to exercise your rights on your behalf in the event of your death or incapacity.
Raise a grievance regarding the handling of your personal information.
Exercise any additional rights available under applicable data protection legislation, including the Digital Personal Data Protection Act, 2023 and the rules made under it.

Requests may be subject to identity verification, lawful retention obligations and other conditions prescribed by law.

To submit a request or raise a privacy concern, contact us at info@panachedigilife.com.

Please identify the nature of your request and provide sufficient information for us to locate the relevant records. We may request reasonable verification before acting on a request.

We will review and respond to requests and grievances in accordance with applicable law and within the timelines prescribed under it, which is currently no later than 90 days.

If you are not satisfied with our response to your grievance, you may file a complaint with the Data Protection Board of India in the manner prescribed under the Digital Personal Data Protection Act, 2023.

12. Children's Privacy

Our corporate website is primarily intended for business, professional and institutional audiences.

We do not knowingly seek to collect personal information of children (individuals under 18 years of age) through our general business enquiry forms. If a specific activity requires the collection of children's personal information, we will obtain verifiable consent from a parent or lawful guardian, as required by law, before undertaking that activity. We do not track or monitor the behaviour of children or direct targeted advertising at them.

If you believe that a child has provided personal information to us inappropriately, please contact us at info@panachedigilife.com so that we can review the matter and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business activities, website functionality, analytics tools, data-handling practices or applicable legal requirements.

Any revised version will be published on this page with an updated “Last Updated” date. Where required by applicable law, we will provide additional notice or obtain consent for relevant changes.

We encourage visitors to review this Policy periodically.

14. Contact Information and Privacy Grievances

For questions about this Privacy Policy, requests relating to personal information or privacy grievances, please contact our privacy and grievance contact, who can answer questions about the processing of your personal information:

Panache DigiLife Limited – Privacy & Grievance Contact

Email: info@panachedigilife.com
Subject line: Privacy request / Privacy grievance

Corporate Office

B-507, Raheja Plaza Premises CSL
LBS Marg, Ghatkopar West
Mumbai – 400 086, Maharashtra, India

Registered Office & Manufacturing Plant

Building A3, 102–108 & 201–208
Babosa Industrial Park
Mumbai–Nashik Highway (NH 3), Saravali Village
Bhiwandi, Thane – 421302, Maharashtra, India

Please include sufficient details to help us understand your request. We may ask for reasonable verification before disclosing information or acting on a request.

We will handle privacy requests and grievances in accordance with applicable laws and the relevant procedures and timelines.

15. Governing Law

This Privacy Policy is governed by the laws of India, subject to applicable legal requirements and the jurisdiction of competent courts and authorities.

Nothing in this Policy is intended to exclude, restrict or waive any right or remedy that cannot lawfully be excluded, restricted or waived.

Panache DigiLife Limited
Making Human Life Easy®